> ## Documentation Index
> Fetch the complete documentation index at: https://docs.unstructured.io/llms.txt
> Use this file to discover all available pages before exploring further.

# About Unstructured

<Frame caption="Unstructured turns your organization's unstructured documents and semi-structured data into structured, AI-ready data at scale with high performance, accuracy, and relevance">
  <img src="https://mintcdn.com/unstructured-53/HIy1tdX-YgPq1b1H/img/welcome/conceptual-flow.png?fit=max&auto=format&n=HIy1tdX-YgPq1b1H&q=85&s=eda1bc5280bfd7a7ee9ae07d6058e9ed" alt="Unstructured conceptual data flow" width="768" height="182" data-path="img/welcome/conceptual-flow.png" />
</Frame>

Unstructured provides a platform and tools to ingest and process your unstructured documents for:

* [Enhancing retrieval-augmented generation (RAG)](https://unstructured.io/blog/rag-whitepaper): RAG boosts AI accuracy and relevance by working with the data that's most important to you, providing results that are more current, focused, and meaningful to your queries and tasks.
* [Fueling agentic AI](https://unstructured.io/problems-we-solve#powering-agentic-ai): Agentic AI acts like virtual teammates that can plan, decide, and take action on their own to get things done on your behalf, freeing you up for bigger challenges.

We empower your organization to take full advantage of RAG and agentic AI opportunities through:

* [Rapid prototyping](https://unstructured.io/problems-we-solve#rapid-prototyping): Quickly iterating on AI experiences powered by enterprise data.
* [Replacing do-it-yourself data transformation pipelines](https://unstructured.io/problems-we-solve#replacing-diy-pipelines): Building your own data transformation pipelines is time-consuming and error-prone.
* [Unifying data silos](https://unstructured.io/problems-we-solve#unifying-data-silos): Eliminating data barriers and creating shared GenAI data layers.
* [Continuous data delivery](https://unstructured.io/problems-we-solve#continuous-data-delivery): Scheduling jobs, routing documents, and optimizing every task.
* [Business process automation](https://unstructured.io/problems-we-solve#business-process-automation): Report generation, automatic responses, decision-making, content analysis, and more!

This 60-second video describes more about what Unstructured does and its benefits (no sound):

<iframe width="560" height="315" src="https://www.youtube.com/embed/b2AcxJDXOLs" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen />

This 40-second video demonstrates a simple use case that Unstructured helps solve (no sound):

<iframe width="560" height="315" src="https://www.youtube.com/embed/E-tupjji22U" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen />

This 60-second video shows why using Unstructured is preferable to building your own similar solution:

<iframe width="560" height="315" src="https://www.youtube.com/embed/P9HzldV72ho" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen />

You can use Unstructured through a user interface (UI), an API, or both.

<Frame caption="An example of the Unstructured user interface, showing a local file being partitioned">
  <img src="https://mintcdn.com/unstructured-53/HIy1tdX-YgPq1b1H/img/welcome/user-interface.png?fit=max&auto=format&n=HIy1tdX-YgPq1b1H&q=85&s=ce845e77a23b31d82aa2d3eea405e07e" alt="Unstructured user interface example" width="847" height="454" data-path="img/welcome/user-interface.png" />
</Frame>

<Frame caption="An example of the Unstructured API, showing the code to process a local file on demand">
  <img src="https://mintcdn.com/unstructured-53/HIy1tdX-YgPq1b1H/img/welcome/api.png?fit=max&auto=format&n=HIy1tdX-YgPq1b1H&q=85&s=33a4944ecb1c94b25e5a70f0c4723089" alt="Unstructured API example" width="547" height="635" data-path="img/welcome/api.png" />
</Frame>

## <Icon icon="money-check-dollar" />    Pricing

Unstructured offers different account types with different pricing plans:

* <Icon icon="person" />  **Let's Go** and **Pay-As-You-Go** - A single user, with a single workspace, hosted alongside other accounts on Unstructured's cloud infrastructure.
* <Icon icon="building" />  **Business** - Multiple users and workspaces, with three options:

  * <Icon icon="people-group" />  **Business SaaS** - Hosted alongside other accounts on Unstructured's cloud infrastructure.
  * <Icon icon="shield-halved" />  **Dedicated instance** - Hosted within a virtual private cloud (VPC) running inside Unstructured's cloud infrastructure. Dedicated instances are isolated from all other accounts, for additional security and control.
  * <Icon icon="shield" />  **In-VPC** - Hosted within your own VPC on your own cloud infrastructure.

  **Business** accounts also allow for robust customization of Unstructured's features for your unique needs.

For more details, see the [Unstructured Pricing](https://unstructured.io/pricing) page.

To upgrade your account from **Let's Go** or **Pay-As-You-Go** to **Business**,
email Unstructured Sales at [sales@unstructured.io](mailto:sales@unstructured.io).

Some of these plans have billing details that are determined on a per-page basis.

Unstructured calculates a page as follows:

* For these file types, a page is a page, slide, or image: `.pdf`, `.pptx`, and `.tiff`.
* For `.docx` files that have page metadata, Unstructured calculates the number of pages based on that metadata.
* For all other file types, Unstructured calculates the number of pages as the file's size divided by 100 KB.
* For non-file data, Unstructured calculates a page as 100 KB of incoming data to be processed.

## <Icon icon="question" />    Questions? Need help?

* For general questions about Unstructured's product offerings, email Unstructured Sales at [sales@unstructured.io](mailto:sales@unstructured.io).
* For Unstructured technical support, see [Requesting support](/support/request).
