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Issue: You receive an error such as the following:
Cause: The Unstructured API key that you supplied is not valid.Solution: Check the original Unstructured API key against your code. To do so, follow one of these procedures, depending on your Unstructured product. If you are not sure which one to use, ask your Unstructured account administrator, or contact Unstructured Support.
  1. Go to https://transform.unstructured.io and sign in. If you are new, click Register.
  2. Click API Keys.
  3. Copy API Key and paste this value into a secure location. Compare this value to the one in your code, and make any changes to your code to match it as needed.
Issue: You receive an error such as the following:
Cause: The Unstructured API URL that you supplied is not valid.Solution: Check the original Unstructured API URL against your code. To do so, follow one of these procedures, depending on your Unstructured product. If you are not sure which one to use, ask your Unstructured account administrator, or contact Unstructured Support.
  1. Go to https://transform.unstructured.io and sign in. If you are new, click Register.
  2. Click API Keys.
  3. Copy API URL and paste this value into a secure location. Compare this value to the one in your code, and make any changes to your code to match it as needed.
Need more help? Contact Unstructured Support.