To start using Unstructured right away, skip ahead to the UI quickstart or API quickstart now!

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What is Unstructured?

Unstructured provides a platform and tools to ingest and process unstructured documents for retrieval-augmented generation (RAG), agentic AI, and model fine-tuning. This 60-second video describes more about what Unstructured does and its benefits (no sound): This 40-second video demonstrates a simple use case that Unstructured helps solve (no sound): This 60-second video shows why using Unstructured is preferable to building your own similar solution: You can use Unstructured through a user interface (UI), an API, or both. Read on to learn more.

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Unstructured UI quickstart

  1. If you do not already have an Unstructured account, sign up for free. After you sign up, you are automatically signed in to your new Unstructured Starter account, at https://platform.unstructured.io.
  2. Watch the following 2-minute video:
  Learn more.

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Unstructured API quickstart

  1. If you do not already have an Unstructured account, sign up for free. After you sign up, you are automatically signed in to your Unstructured Starter account, at https://platform.unstructured.io.
  2. Watch the following 3-minute video:
  Run this quickstart as a notebook on Google Colab instead.   Get the sample code for this video.   Get the full setup instructions for this video.   Learn more.

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Pricing

Unstructured offers several account types with different pricing plans:
  •   Starter - A single user, with a single workspace, hosted alongside other accounts on Unstructured’s cloud infrastructure.
  •   Team - Multiple users and workspaces, hosted alongside other accounts on Unstructured’s cloud instrastructure.
  •   Enterprise - Multiple users and workspaces, isolated from all other accounts, with two hosting options for additional security and control:
    •   Dedicated instance - Hosted within a virtual private cloud (VPC) running inside Unstructured’s cloud infrastructure.
    •   In-VPC - Hosted within your own VPC on your own cloud infrastructure.
    Enterprise accounts also allow for robust customization of Unstructured’s features for your unique needs.
For more details, see the Unstructured Pricing page. To upgrade your account from Starter to Team, or from Team to Enterprise, email Unstructured Sales at sales@unstructured.io. Some of these plans have billing details that are determined on a per-page basis. Unstructured calculates a page as follows:
  • For these file types, a page is a page, slide, or image: .pdf, .pptx, and .tiff.
  • For .docx files that have page metadata, Unstructured calculates the number of pages based on that metadata.
  • For all other file types, Unstructured calculates the number of pages as the file’s size divided by 100 KB.
  • For non-file data, Unstructured calculates a page as 100 KB of incoming data to be processed.

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Questions? Need help?

  • For general questions about Unstructured products and pricing, email Unstructured Sales at sales@unstructured.io.
  • For technical support for Unstructured accounts, email Unstructured Support at support@unstructured.io.
  • For technical support for the Unstructured open source library, use our Slack community.