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The following information applies only to dedicated instance deployments with Azure Private Link for Unstructured Business on Azure.For dedicated instance deployments of Unstructured Business to Azure without Azure Private Link, contact your Unstructured sales representative, or email Unstructured Sales at sales@unstructured.io.
After your organization signs the Business account agreement with Unstructured, a member of the Unstructured technical enablement team will reach out to begin the deployment onboarding process.

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High-level onboarding process

Use a support ticket for all configuration data exchanges. Open a ticket in the Unstructured Support Portal with the subject line PrivateLink Configuration Request — [Your Company Name].

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Step 1: Provide provisioning information

Provide the information listed in Before you begin to Unstructured to begin provisioning your dedicated instance.

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Step 2: Unstructured provisions your dedicated instance

No action is required from you during this step. Once provisioning is complete, Unstructured will provide you with:
  • The Azure Subscription ID your dedicated instance is hosted in
  • The Private Link Service Resource ID for your dedicated instance

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Step 3: Connect to the Unstructured Platform

Once your dedicated instance is provisioned, establish private connectivity from your environment so your users can access Unstructured Pipelines and the API. In Azure terminology, Unstructured is the service provider (publishing a Private Link Service) and you are the service consumer (creating a Private Endpoint to connect to it).

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Information exchange

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Step 3a: Provide your Azure Subscription IDs

Provide Unstructured with the Azure Subscription IDs that need access to your dedicated instance. Unstructured adds these subscriptions to the auto-approval list on the Private Link Service, so Azure approves Private Endpoint connections from those subscriptions automatically.

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Step 3b: Create a Private Endpoint

In each Azure subscription that requires access, create a Private Endpoint targeting Unstructured’s Private Link Service. Learn how. When creating the endpoint:
  • Use the Private Link Service Resource ID provided by Unstructured in Step 2
  • Create it as a manual connection request. In the portal, choose Connect to an Azure resource by resource ID or alias and paste the Private Link Service Resource ID. With the Azure CLI, run az network private-endpoint create with --private-connection-resource-id <PLS resource ID> --connection-name <name> --manual-request true. A direct (non-manual) connection fails with LinkedAuthorizationFailed, because it requires approval rights on Unstructured’s Private Link Service
  • Deploy it in a VNet and subnet in the same Azure region as your dedicated instance
  • Confirm the subnet’s private endpoint network policies are configured to allow the Private Endpoint to deploy. New subnets default to allowing this; on existing subnets, verify that your network security group (NSG) and route table (UDR) policies do not block the Private Endpoint
Creating the Private Endpoint sends a connection request to Unstructured.

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Step 3c: Unstructured approves your connection request

No action is required from you during this step. Connection requests from the subscriptions you provided in Step 3a are approved automatically. A request from any other subscription stays Pending until Unstructured approves it.

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Step 3d: Configure DNS

Configure DNS so your dedicated instance hostname resolves to the private IP of your Private Endpoint. The right approach depends on your authoritative DNS and where your clients connect from. For setup details across the most common scenarios — clients in your Azure VNet, on-premises clients reaching the platform over ExpressRoute or VPN, and clients connecting through a Zero Trust Network — see Configure DNS for Azure Private Link.

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Step 4: Connect to your data sources and destinations

Once your users can access the Unstructured Platform, connect the platform to your data sources and destinations. The approach depends on the type of service.

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Questions? Need help?

Contact your Unstructured account team or open a ticket in the Unstructured Support Portal.