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The following information applies only to dedicated instance deployments with PrivateLink for Unstructured Business on Azure.For dedicated instance deployments of Unstructured Business to Azure without PrivateLink, contact your Unstructured sales representative, or email Unstructured Sales at sales@unstructured.io.
After your organization has signed the Business account agreement with Unstructured, a member of the Unstructured technical enablement team will reach out to you to begin the deployment onboarding process. The next steps are to provision the required environment resources and establish private connectivity with Azure Private Link.

High-level onboarding process

Review these steps for an overview of the deployment and private connectivity workflow.
StepOwnerAction
1CustomerProvide Unstructured the Azure region where you want the dedicated instance deployed, along with the other information required to provision it.
2UnstructuredUnstructured begins creating the dedicated instance deployment in that Azure region.
3CustomerPrepare Azure resources for private connectivity.
4CustomerProvide Unstructured with the PrivateLink service connection information.
5UnstructuredUnstructured configures connectivity from the Unstructured-managed environment to your endpoint service. Unstructured will then send you an endpoint connection request.
6CustomerApprove the pending private endpoint connection requests in Azure.
Next steps After you complete these steps, Unstructured works with you to complete the remaining configuration for platform access, connectivity, and required permissions. For more information about the overall architecture, see dedicated instance.

Detailed onboarding steps

Use the following steps to prepare the deployment and configure Azure Private Link connectivity.

Step 1: Provide provisioning information

Provide the information listed in Before you begin to Unstructured to begin provisioning your dedicated instance.
Use a support ticket for all private connectivity configuration data exchanges. This provides the required audit trail for sensitive configuration information.Open a ticket in the Unstructured Support Portal with the subject line PrivateLink Configuration Request — [Your Company Name].

Step 2: Unstructured begins creating the dedicated instance deployment in that Azure region.

No action is required from you during this step unless Unstructured requests additional information. You can proceed to the next step.

Step 3: Prepare Azure resources for private connectivity.

Create a PrivateLink service for customer-managed services. Learn how. Also see Azure Private Link FAQ In Azure terminology, you are the service provider and Unstructured is the service consumer. As the service provider, you must provide Unstructured with the PrivateLink service ID. Learn how.
Use a support ticket for all private connectivity configuration data exchanges. This provides the required audit trail for sensitive configuration information.Open a ticket in the Unstructured Support Portal with the subject line PrivateLink Configuration Request — [Your Company Name].
As the service consumer, Unstructured creates the required private endpoints in its own Azure account in the same Azure region. Unstructured then sends an endpoint connection request to complete the connection between the Unstructured-managed endpoint and your endpoint service.

Step 6: Approve the pending private endpoint connection requests in Azure.

Approve the private endpoint connection as soon as possible to avoid delays in the deployment process. Learn how.

Remaining configuration

After the completion of these steps, Unstructured works with you to complete the remaining configuration:
  • Enable customer access to the Unstructured platform UI and API.
  • Complete the connectivity and permissions required for the dedicated instance to access the target data sources.
For general architecture information, see dedicated instance.

Questions? Need help?

If you have questions or need help as you go, contact your Unstructured sales representative or technical enablement contact. If you do not know who they are, email Unstructured Sales at sales@unstructured.io, and a member of the Unstructured sales or technical enablement teams will get back to you as soon as possible.