The following information applies only to dedicated instance deployments with PrivateLink for Unstructured Business on Azure.For dedicated instance deployments of Unstructured Business to Azure without PrivateLink, contact your Unstructured sales representative,
or email Unstructured Sales at sales@unstructured.io.
- With Azure PrivateLink: 4–5 days
- Without Azure PrivateLink: 2–3 days
Times are subject to customer infrastructure team availability. More complex integrations (multiple connectors, custom models, etc.) will extend the deployment timeline.
High-level onboarding process
Review these steps for an overview of the deployment and private connectivity workflow.| Step | Owner | Action |
|---|---|---|
| 1 | Customer | Provide Unstructured the Azure region where you want the dedicated instance deployed, along with the other information required to provision it. |
| 2 | Unstructured | Unstructured begins creating the dedicated instance deployment in that Azure region. |
| 3 | Customer | Prepare Azure resources for private connectivity. |
| 4 | Customer | Provide Unstructured with the PrivateLink service connection information. |
| 5 | Unstructured | Unstructured configures connectivity from the Unstructured-managed environment to your endpoint service. Unstructured will then send you an endpoint connection request. |
| 6 | Customer | Approve the pending private endpoint connection requests in Azure. |
Detailed onboarding steps
Use the following steps to prepare the deployment and configure Azure PrivateLink connectivity.Step 1: Provide provisioning information
Provide the following information to Unstructured to begin provisioning the dedicated instance in the selected Azure region.Required information for provisioning
Required information for provisioning
| Information Required | Description |
|---|---|
| Name of Administrator | Primary administrator of the account (others can be added later) |
| Admin email address | Email address of the primary administrator |
| Cloud provider | Azure |
| Cloud Region | Contact your Unstructured account representative for the current list of supported Azure Regions. |
| Desired URL | <companyname>.privatelink.unstructuredapp.io |
| VLM provider | Anthropic, OpenAI, Azure OpenAI, etc. |
| VLM models | For example, Claude Sonnet 4.5, GPT-4o, or Gemini 2.0 Flash |
| Embedding models | For example, Titan or Granite. Ensure that you select the correct dimensions. |
Use a support ticket for all private connectivity configuration data exchanges. This provides the required audit trail for sensitive configuration information.Open a ticket in the Unstructured Support Portal with the subject line
PrivateLink Configuration Request — [Your Company Name].Step 2: Unstructured begins creating the dedicated instance deployment in that Azure region.
No action is required from you during this step unless Unstructured requests additional information. You can proceed to the next step.Step 3: Prepare Azure resources for private connectivity.
Create a PrivateLink service for customer-managed services. Learn how. Also see Azure PrivateLink FAQ In Azure terminology, you are the service provider and Unstructured is the service consumer.Step 4: Provide Unstructured with the PrivateLink service connection information.
As the service provider, you must provide Unstructured with the PrivateLink service ID. Learn how.Use a support ticket for all private connectivity configuration data exchanges. This provides the required audit trail for sensitive configuration information.Open a ticket in the Unstructured Support Portal with the subject line
PrivateLink Configuration Request — [Your Company Name].Step 5: Unstructured creates the required private endpoints to your PrivateLink service and sends an endpoint connection request.
As the service consumer, Unstructured creates the required private endpoints in its own Azure account in the same Azure region. Unstructured then sends an endpoint connection request to complete the connection between the Unstructured-managed endpoint and your endpoint service.Step 6: Approve the pending private endpoint connection requests in Azure.
Approve the private endpoint connection as soon as possible to avoid delays in the deployment process. Learn how.Remaining configuration
After the completion of these steps, Unstructured works with you to complete the remaining configuration:- Enable customer access to the Unstructured platform UI and API.
- Complete the connectivity and permissions required for the dedicated instance to access the target data sources.