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A dedicated instance is a private, isolated deployment hosted by Unstructured for organizations that require stronger network boundaries, data isolation, and compliance controls. We can securely connect to your data sources and destinations and process your data without traversing the public internet when dedicated instances are paired with private connectivity. The following 4-minute video provides an overview of dedicated instances.
Use this section to help your teams evaluate, secure, and implement a dedicated instance in the Unstructured platform. This section covers:
  • Supported cloud providers and regions.
  • Dedicated instance architecture.
  • Who to involve and what to prepare before onboarding begins.
  • Requirements and known limitations.
  • Security model, shared responsibility, and compliance considerations.

Cloud service provider (CSP) support

Unstructured supports dedicated instances on Amazon Web Services (AWS) and Microsoft Azure (Azure). This section covers architecture and configuration information that generally applies to dedicated instances on both cloud providers. For provider-specific onboarding guidance, see:

Supported cloud providers and regions

Cloud providerAvailability
Amazon Web Services (AWS)General availability
Microsoft AzureGeneral availability
Google Cloud Platform (GCP)Not currently supported
Supported AWS regions
Region nameRegion code
US East (N. Virginia)us-east-1
US East (Ohio)us-east-2
US West (Oregon)us-west-2
Europe (Ireland)eu-west-1
Europe (Stockholm)eu-north-1
Europe (Frankfurt)eu-central-1
Asia Pacific (Sydney)ap-southeast-2
Asia Pacific (Mumbai)ap-south-1
Asia Pacific (Seoul)ap-northeast-2
If your required AWS region is not listed, contact your Unstructured account representative. Supported Azure regions
Region nameRegion code
East US 2 (Virginia)eastus2
West US 2 (Washington)westus2
North Europe (Ireland)northeurope
West Europe (Netherlands)westeurope
Southeast Asia (Singapore)southeastasia
Japan East (Tokyo, Saitama)japaneast
If your required Azure region is not listed, contact your Unstructured account representative.
A dedicated instance is a regional service. It runs entirely in a single cloud region. Your private connectivity endpoints must be in the same region as your dedicated instance.
This section uses private connectivity as a general term for AWS PrivateLink and Azure Private Link.

Private connectivity for your dedicated instance

Both AWS and Azure let you privately connect your Virtual Private Cloud (VPC) or Virtual Network (VNet) to your dedicated instance on the Unstructured platform without traversing the public internet. Network filtering lets you block inbound and outbound internet traffic entirely or restrict it to specific IP addresses or CIDR ranges. Benefits
  • Eliminate public exposure - Traffic between your VPC or VNet and Unstructured stays on cloud-provider private networking instead of the public internet.
  • Stronger network isolation for sensitive workloads - Support internal security and compliance requirements where private network access is preferred or required.
  • Simpler enterprise network integration - Align with existing private connectivity patterns, including VPC or VNet isolation and private connectivity to on-premises networks.
  • Control and visibility - Use private endpoints and private DNS to control traffic flow, enforce network-level access policies, and improve visibility into traffic paths and access patterns.