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The following information applies only to dedicated instance deployments with PrivateLink for Unstructured Enterprise on AWS.For dedicated instance deployments of Unstructured Enterprise to AWS without PrivateLink, contact your Unstructured sales representative, or email Unstructured Sales at sales@unstructured.io.For in-VPC deployments of Unstructured Enterprise to AWS instead, see the AWS in-VPC onboarding checklist.
After your organization has signed the Enterprise agreement with Unstructured, a member of the Unstructured technical enablement team will reach out to you to begin the deployment onboarding process. While you wait, you can get started by following the onboarding process:
  1. Provide your Unstructured sales representative or technical enablement contact with the AWS Region name where you want the dedicated instance deployment to be created. Unstructured will begin creating the dedicated instance deployment in that AWS Region.
    If you do not know who your Unstructured sales representative or technical enablement contact is, email Unstructured Sales at sales@unstructured.io, and a member of the Unstructured sales or technical enablement teams will get back to you as soon as possible.
    Unstructured supports only the following AWS Regions for dedicated instance deployments:
    NameCode
    us-east-1US East (N. Virginia)
    us-east-2US East(Ohio)
    us-west-2US West(Oregon)
    eu-west-1Europoe (Ireland)
    eu-north-1Europe (Stockholm)
    eu-central-1Europe (Frankfurt)
    ap-southeast-2Asia Pacific (Sydney)
    ap-south-1Asia Pacific (Mumbai)
    ap-northeast-2Asia Pacific (Seoul)
  2. In your AWS account, create an endpoint service powered by AWS PrivateLink. Be sure when creating the endpoint service to use the same AWS Region name that you provided to Unstructured. Learn how. (In AWS terminology, this makes you the service provider and Unstructured the service consumer.)
  3. As the service provider, you must provide your Unstructured sales representative or technical enablement contact (as the service consumer) with the name of your endpoint service (for example, com.amazonaws.vpce.us-east-1.vpce-svc-0e123abc123198abc) and the supported Availability Zones for that endpoint service, for the AWS Region name that you provided to Unstructured earlier. Learn how.
  4. As the service consumer, Unstructured will create a related endpoint service in its own AWS account in the same AWS Region as your AWS account. Unstructured will then send you an endpoint connection request to complete the connection between its endpoint service (as the service consumer) and your endpoint service (as the service provider). You must accept Unstructured’s endpoint connection request as soon as possible, to avoid delays in the deployment process. Learn how.

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Questions? Need help?

If you have questions or need help as you go, contact your Unstructured sales representative or technical enablement contact. If you do not know who they are, email Unstructured Sales at sales@unstructured.io, and a member of the Unstructured sales or technical enablement teams will get back to you as soon as possible.