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Add, view, or change payment details

Unstructured account settings Unstructured account payment method Unstructured billing how-to
  1. If you are not already signed in, sign in to your Unstructured account.
  2. At the bottom of the sidebar, click your user icon, and then click Account Settings.
  3. Click the Billing tab.
  4. Click Manage Payment Method, follow the on-screen instructions to enter or update your payment details, and then click Save card.

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View billing details

Unstructured account settings Unstructured account pay-per-page billing Unstructured billing how-to
  1. Sign in to your Unstructured account.
  2. At the bottom of the sidebar, click your user icon, and then click Account Settings.
  3. Click the Billing tab. A billing overview for the current month and a list of your billing invoices are displayed.

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How is pay-per-page billing calculated?

Unstructured calculates a page as follows:
  • For these file types, a page is a page, slide, or image: .pdf, .pptx, and .tiff.
  • For .docx files that have page metadata, Unstructured calculates the number of pages based on that metadata.
  • For all other file types, Unstructured calculates the number of pages as the file’s size divided by 100 KB.
  • For non-file data, Unstructured calculates a page as 100 KB of incoming data to be processed.
The Billing tab shows your account’s current billing rate per page. To complete usage-related tasks in your account, see Account usage.