If you signed up for Unstructured through the For Enterprise page, or if you are using a self-hosted deployment of Unstructured or an Unstructured organizational account, the following information might apply differently to you. For details, contact Unstructured Sales at sales@unstructured.io.

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Add, view, or change payment details

  1. Sign in to your Unstructured account, at https://platform.unstructured.io.
  2. At the bottom of the sidebar, click your user icon, and then click Account Settings.
  3. Click the Billing tab.
  4. Click Manage Payment Method, follow the on-screen instructions to enter or update your payment details, and then click Save card.

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View billing details

  1. Sign in to your Unstructured account, at https://platform.unstructured.io.
  2. At the bottom of the sidebar, click your user icon, and then click Account Settings.
  3. Click the Billing tab. A billing overview for the current month and a list of your billing invoices are displayed.

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How is pay-per-page billing calculated?

Unstructured calculates a page as follows:

  • For these file types, a page is a page, slide, or image: .pdf, .pptx, and .tiff.
  • For .docx files that have page metadata, Unstructured calculates the number of pages based on that metadata.
  • For all other file types, Unstructured calculates the number of pages as the file’s size divided by 100 KB.
  • For non-file data, Unstructured calculates a page as 100 KB of incoming data to be processed.

The Billing tab shows your account’s current billing rate per page.

To complete usage-related tasks in your account, see Account usage.