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Issue

When you try to use the Unstructured Pipeline API to create a source connector that connects Google Drive to Unstructured, an error similar to the following occurs, and the source connector is not created:

Cause

This error occurs because the contents of the caller’s Google Drive service account’s credentials.json file (or its equivalent JSON string representation) must be specially encrypted and formatted before these contents are sent to Unstructured, due to the contents’ size. However, the Unstructured Pipeline API does not support this special encryption and formatting process.

Solution

Use the Unstructured Pipelines to create a Google Drive source connector instead, as Unstructured Pipelines does support this special encryption and formatting process.

Additional resources

To ask questions or get additional help with this issue, see requesting support.